This stock-tracking add-in works in Excel 2013 and later for Windows on desktop, Excel 2016 and later for Mac, Excel Online (browser), and Excel for iPad, whereas other stock-tracking applications for Microsoft Excel work only in the desktop version. Using the Excel app, just take a picture of a printed data table on your Android or iPhone device and automatically convert the picture into a fully editable table in Excel. This new image recognition functionality eliminates the need to manually enter hard copy data. ‎This application requires a qualifying Microsoft 365 subscription. Microsoft 365 includes premium Word, Excel, and PowerPoint apps, 1 TB cloud storage in OneDrive, advanced security, and more, all in one convenient subscription. With Microsoft 365, you get features as soon as they are released ensur.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

This error may occur if one of the following conditions is true:

• The Excel preferences are corrupted.
• Programs that are running in the background are interfering with Excel for Mac.
• Application files are corrupted.
• A user account profile is corrupted.

Resolution

To resolve this issue, try the following methods, in order, until the issue is resolved.

Method 1

Step 1: Quit all programs

You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.

When you are finished, click the red button in the upper-left corner and go to step 2.

Step 2: Remove your Excel preferences

1. Quit all Microsoft Office for Mac applications.

2. On the Go menu, click Home.

3. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open Preferences.

5. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.

6. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.Excel.plist to the Trash.

7. Quit all Office for Mac applications.

8. On the Go menu, click Home.

9. Open Library.

   Note

   The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

10. Open Preferences.

11. Open Microsoft, and then drag com.microsoft.Excel.prefs.plist Sqlite manager for mac os. to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13.

12. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

1. On the Go menu, click Utilities.
2. Start the Disk Utility program.
3. Click the primary hard disk drive for your computer.
4. Click the First Aid tab.
5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method 3.

Method 3

Create and use a new user account

To create a new user account, use the following procedure.

Note

You many have to reinstall Office if you log on with a new account.

1. Click the Apple icon, and then click System Preferences.

2. Click Accounts.

3. Click the plus sign ('+') in the lower-left corner to open the new account window.

   Note

   If you are not the Administrator of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and then click OK.

4. Type the word Test for the user name, and leave the password box blank. Click Create Account. When you receive a warning, click OK.

5. Click to select Allow User to Administer this computer. (If this option is not available, just go to the next step).

6. Click the Apple icon, and then click Log Out name.

7. Moves for mac. Log on with your Test account.

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Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.

Method 4

Remove and then reinstall Office

For information about how to remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Today, we are announcing the general availability of Office 2019 for Windows and Mac. Office 2019 is the next on-premises version of Word, Excel, PowerPoint, Outlook, Project, Visio, Access, and Publisher.

Get more with Office 365 ProPlus

Office 365 ProPlus is the most productive and most secure Office experience for enterprises.

Office 365 ProPlus, the cloud-connected version of Office, delivers the most productive and most secure Office experience—with the lowest total cost of ownership for deployment and management. However, for customers who aren’t ready for the cloud, Office 2019 provides new features and updates to the on-premises apps for both users and IT professionals. Like Windows Long Term Servicing Channel (LTSC) releases, Office 2019 provides a set of valuable enhancements for customers who can’t be cloud-connected or receive regular updates.

The new enhancements in Office 2019 are a subset of a long list of features that have been added to Office 365 ProPlus over the last three years. Office 2019 is a one-time release and won’t receive future feature updates. However, we’ll continue to add new features to Office 365 ProPlus monthly, including innovations in collaboration, artificial intelligence (AI), security, and more.

Office 2019 delivers features across apps to help users create amazing content in less time. In PowerPoint 2019, you can create cinematic presentations with new features like Morph and Zoom. And improved inking features across the apps in Windows—like the roaming pencil case, pressure sensitivity, and tilt effects—allow you to naturally create documents.

Excel 2019 adds powerful new data analysis features, including new formulas and charts and enhancements to PowerPivot.

Word 2019 and Outlook 2019 help you focus on what matters most. Learning Tools, like Read Aloud and Text Spacing, make it easier to engage with your content. Focus Mode blocks out distractions and puts your content front and center. And Focused Inbox moves less important emails out of the way—so you can get straight to taking care of business. For a longer list of the new features in Office 2019, see our FAQs.

Office 2019 also includes new IT value for enhanced security and streamlined administration. We introduced Click-to-Run (C2R), a modern deployment technology, in Office 2013, and it’s now used to deploy and update Office across hundreds of millions of devices worldwide. With Office 2019, we’re moving the on-premises versions of Office to C2R to reduce costs and improve security. The advantages of C2R include predictable monthly security updates, up-to-date apps on installation, reduced network consumption through Windows 10 download optimization technology, and an easy upgrade path to Office 365 ProPlus. C2R offers the same enterprise-focused management capabilities as Microsoft Installer (MSI) based products and will also support an in-place upgrade when you move to Office 2019 from older MSI-based products. To learn more, refer to the Office 2019 Click-to-Run FAQ.

The 2019 release of Office products also includes updates to our servers, and in the coming weeks, we will release Exchange Server 2019, Skype for Business Server 2019, SharePoint Server 2019, and Project Server 2019.

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Office 2019 is a valuable update for customers who aren’t yet ready for the cloud. And each time we release a new on-premises version of Office, customers ask us if this will be our last. We’re pleased to confirm that we’re committed to another on-premises release in the future. While the cloud offers real benefits in productivity, security, and total cost of ownership, we recognize that each customer is at a different point in their adoption of cloud services. We see the on-premises version of Office as an important part of our commitment to give customers the flexibility they need to move to the cloud at their own pace.

Availability

• Commercial volume-licensed (trusted) customers can access Office 2019 starting today.
• Office 2019 is now available for consumer and commercial customers. For consumer customers in China, India, and Japan, Office 2019 suites will be available in the next few months.
• Certain features are only available in the Mac or Windows versions of Office 2019. For details, see the FAQ.